Questions? Gladly.

Frequently asked questions (FAQ)

Which fire resistance classes according to DIN4102 (F-30,-60-90 etc.) can be achieved with EUCAM®?

With EUCAM® products, surfaces that were previously easily flammable (B2 or B3) are made flame retardant according to DIN 4102-B1. Fire-protection classes defined by EUCAM® cannot be achieved.

What is the coating shelf life?

Provided that the coating is not washed off, it is endlessly durable. To be on the safe side, we recommend replacing them after 5 years.

Who May Apply EUCAM® to Materials?

Anyone who has read the relevant Technical Data Sheet (or has been trained over the telephone or by other means) is authorized to use EUCAM® products and mark correspondingly finished materials as flame retardant according to DIN4102-B1.

Who labels our materials as flame retardant?

Anyone who has read the relevant Technical Data Sheet and/or has been trained over the telephone may label coated materials as flame retardant.

Can I also protect other materials?

An alphabetical listing of appropriate materials can be found here.

Are there any current test certificates?

Current test certificates for all our products can be found here.

What are the delivery times?

Usually, you will receive our products from 1 to 3 working days. In exceptional cases, should the delivery take longer than expected, we will inform you immediately.

If required, special next-day and weekend express deliveries are also possible for a small surcharge after consultation. Please call us.

How is the material processed?

Before applying the coating, you should (especially for EUCAM®-Wood) stir the mixture thoroughly. After that, you can apply the coating accordingly. Details can be found in the Technical Data Sheets.

How can I apply EUCAM®?

EUCAM®-Wood is best applied in two or three steps, both with a paint brush or roller or sprayed in thin coats. All other EUCAM® products are applied by spraying or dipping and subsequent pressing.

Do I need to dilute EUCAM®?

EUCAM®-Wood can be applied (preferably in two or three steps). We recommend adding 5% water when brushing or rolling and 5%–10% water when spraying. All other EUCAM® products should be applied undiluted, as specified in the test certificate.

What is the container shelf life?

EUCAM® products can be stored for at least 12 months. Opened containers must be resealed well.

Can the fabrics impregnated with Eucam®-Textile or Eucam®-Syntex be ironed?

Impregnated fabrics can be ironed at the lowest setting.

Can unneeded containers be returned?

For safety reasons, unused containers cannot be returned. Contact our Customer Service Representatives if you are not sure about the quantities you need or order only the minimum quantity of 5 L (kg) at first.

Any more questions?

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If your question has not been answered, please feel free to contact us via the form or call us.

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